Maxilift Australia is pleased to announce that Ben Castle, who has been with the company since 2010, has been appointed as our new Operations Manager.
Ben’s appointment to Operations Manager comes as a planned leadership and growth transition for the business after our 2nd Adelaide branch (at Regency Park) was opened in November last year.
As Operations Manager, Ben will be leading the workshop, parts and store team and focusing on:
- Customer service
- Warranty claims
- Quality control
- Job priorities in the workshop & store
- Technical support
- Technical training programs
Background on Ben Castle:
Starting with Maxilift Australia in 2010 as a General Hand, Ben assisted Managing Director Bob Davis to burglar proof the new premises (three premises’ ago) as the final step in the new ‘small’ family business.
Through the years Ben was developed into the ‘one-and-only’ workshop technician, store and spare parts employee. As the business grew, and more employees came on board, Ben then managed the store for a number of years.
After excelling in the store, the workshop was calling, and the position of Crane Install Manger was filled by Ben. After years of being in the store and parts department Ben’s knowledge of our cranes, plus previous skills and experienced gained while working at BG Crane was second to none, and his passion shone through in this side of this business.
Ben’s transition to Operations Manager will be smooth as his experience and expertise across the warehouse, store and workshop will provide you, our customer the highest level of service and support.
Ben can be contacted at Maxilift Australia Head Office on phone (08) 8326 6300 or email firstname.lastname@example.org